Refund Policy

Refund Policy

We hope that you will be happy with your purchases. However if you change your mind and have an unwanted item we offer a refund or exchange provided goods are returned within 30 days in the original packaging unused and undamaged​. We reserve the right to refuse returns of items when they do not meet the conditions set out above.​

To be eligible, your item(s) must meet the following conditions:

  • Within 30 days of receipt
  • New and unused condition
  • Original packaging
  • Non-sale items

Additional non-returnable items:

  • Giveaway/free items
  • Sale items
  • Gift cards

Items for return should be packaged securely with your name, order details and return confirmation to our warehouse in Singapore. We recommend returns are sent by a tracked mail service as we cannot be responsible for returns lost in transit.

If you need to return an item by post please contact us at

All successfully returned items will be credited to the account used to originally purchase the items once the items are received by us, less any taxes or import duties incurred within 14 days. Shipping charges (please refer to Shipping page) will not be refunded​ on returned goods.

Other Important Terms & Conditions

We will not be held responsible for lost or stolen packages during the return transit. We strongly advise that you use trackable shipping service for your returns.

All orders are final. We will not be able to cancel your order once it has been confirmed. However, you may return the item(s) within 30 days of receipt for a refund.

We reserve the right to reject any return, exchange, refund deemed unfit or unreasonable.